Privacy Policy
PRIVACY STATEMENT
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ARTICLE 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase in our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collecting your information and using it for that purpose only.
If we ask you to provide your personal information for another reason, such as for marketing purposes, we will ask directly for your explicit consent, or give you the opportunity to opt out.
How can I withdraw my consent?
If, after giving us your consent, you change your mind and no longer consent to being contacted, having your information collected, or having it disclosed, you can notify us by contacting us at info@luisiervin.ch or by mail at: Vitisam Sàrl Route des Sautes 80, Saillon, VS, 1913, Switzerland
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 - SHOPIFY
Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify’s data storage system and databases, and in Shopify’s general application. Your data is kept on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order is complete, the purchase transaction information is deleted.
All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which was formed through the joint efforts of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.
For more information, please see Shopify’s Terms of Use here or Privacy Policy here.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
Generally, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
Regarding these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.
Keep in mind that some providers may be located in, or have facilities in, a jurisdiction different from yours or ours. So if you choose to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information about you that was used to complete the transaction may be disclosed under United States law, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions of Sale and Use.
Links
You may be directed away from our website by clicking on certain links on our site. We are not responsible for the privacy practices of other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 - SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed improperly.
If you provide us with your credit card information, it will be encrypted using SSL and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-recognized standards.
COOKIES
Here is a list of cookies that we use. We have listed them here so that you can choose whether you want to allow them or not.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (based on the visitor's location) the next day. Calculates the number of visits to a store by a unique customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, used to determine whether the current visitor has access.
ARTICLE 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this website.
ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon their publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you know what information we collect, how we use it, and under what circumstances we disclose it, if any.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue selling products to you.
QUESTIONS AND CONTACT INFORMATION
If you wish to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply get more information, contact our Privacy Standards Officer at info@luisiervin.ch or by mail at LUISIER VIN Sàrl
[Re: Privacy Standards Officer]
Text Marketing Terms and Conditions:
We use a text messaging platform, which is subject to the following terms and conditions. By signing up for our SMS marketing and notification service, you agree to these terms and conditions.
By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form, or using a keyword, you agree that we may send you SMS notifications (about your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a condition of any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform, "SMSBump Inc, a European Union company headquartered in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending SMS messages, your phone number will be shared with an SMS carrier to ensure delivery.
If you wish to unsubscribe from receiving text messages and SMS marketing notifications, reply STOP to any mobile message we send or use the unsubscribe link we provided in one of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable means of unsubscribing. Message and data rates may apply.
For any questions, please text "HELP" to the phone number from which you received the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.
[Route des Sautes 80, Saillon, VS, 1913, Switzerland]
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