Privacy Policy
PRIVACY STATEMENT
----
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to get more details about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume you consent to us collecting your information and using it for that purpose only.
If we ask you to provide your personal information for another reason, for marketing purposes for example, we will ask for your explicit consent directly, or we will give you the option to refuse.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting info@luisiervin.ch or by mail at: Vitisam Sàrl Route des Sautes 80, Saillon, VS, 1913, Switzerland
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if the law requires us to do so or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.
Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is kept on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The information related to your purchase transaction is kept as long as necessary to complete your order. Once your order is completed, the information related to the purchase transaction is deleted.
All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of a joint effort by companies such as Visa, MasterCard, American Express, and Discover.
The PCI-DSS standard requirements ensure the secure processing of credit card data by our store and its service providers.
For more information, please consult Shopify's Terms of Use here or the Privacy Policy here.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.
Regarding these providers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.
It should not be forgotten that some providers may be located or have facilities located in a different jurisdiction than yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under United States law, including the Patriot Act.
Once you leave our store's site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or by the Terms and Conditions of Sale and Use of our website.
Links
You may be led to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS standard requirements and implement additional industry-recognized standards.
COOKIES
Here is a list of cookies we use. We have listed them here so you have the option to choose whether you want to allow them or not.
_session_id, unique session identifier, allows Shopify to store information related to your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by the internal statistics tracking system of our website provider to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (according to the visitor's location) the following day. Calculates the number of visits to a store by a unique customer.
cart, unique identifier, persists for 2 weeks, stores information related to your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor under your care to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you know what information we collect, how we use it, and under what circumstances we disclose it, if any.
If our store is subject to acquisition by or merger with another company, your information may be transferred to the new owners so that we can continue to sell you products.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our privacy standards officer at info@luisiervin.ch or by mail at LUISIER VIN Sàrl
[Re: Agent des Normes de Confidentialité]
Text marketing terms and conditions:
We use a text messaging platform, which is subject to the following terms and conditions. By subscribing to our SMS marketing and notification service, you agree to these terms and conditions.
By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc, a company of the European Union headquartered in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending SMS, your phone number will be transmitted to an SMS operator to ensure delivery.
If you wish to unsubscribe from receiving marketing messages and notifications by SMS, reply with STOP to any mobile message sent by us or use the unsubscribe link we provided in one of our messages. You understand and agree that alternative unsubscribe methods, such as using alternative words or requests, will not be considered a reasonable means of unsubscribing. Message and data rates may apply.
For any questions, please send "HELP" by SMS to the phone number from which you received the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.
[Route des Sautes 80, Saillon, VS, 1913, Switzerland]
----