Privacy Policy

PRIVACY STATEMENT

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ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to get more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.


ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume you consent to us collecting your information and using it for that purpose only.

If we ask you to provide your personal information for another reason, such as marketing purposes, we will ask for your explicit consent directly, or we will give you the option to refuse.


How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer agree that we can contact you, collect your information, or disclose it, you can notify us by contacting info@luisiervin.ch or by mail at: Vitisam Sàrl Route des Sautes 80, Saillon, VS, 1913, Switzerland


ARTICLE 3 – DISCLOSURE

We may disclose your personal information if the law requires us to do so or if you violate our Terms of Sale and Use.


ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in Shopify's data storage system and databases, as well as in Shopify's general application. Your data is kept on a secure server protected by a firewall.


Payment:

If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted according to the data security standard established by the payment card industry (PCI-DSS standard). The information related to your purchase transaction is kept as long as necessary to complete your order. Once your order is completed, the information related to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of a joint effort by companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS standard requirements ensure the secure processing of credit card data by our store and its service providers.

For more information, please consult Shopify's Terms of Use here or the Privacy Policy here.


ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES


Generally, the third-party suppliers we use will only collect, use, and disclose your information to the extent necessary to provide the services they offer us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.

Regarding these suppliers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.

It should not be forgotten that some suppliers may be located or have facilities located in a different jurisdiction from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may then be governed by the laws of the jurisdiction in which that supplier is located or those of the jurisdiction in which their facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction may be disclosed under U.S. law, including the Patriot Act.

Once you leave our store’s site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or by the Terms and Conditions of Sale and Use of our website.


Links

You may be directed away from our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.


ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS standard requirements and implement additional industry-recognized standards.
COOKIES

Here is a list of cookies that we use. We have listed them here so that you have the option to choose whether or not to allow them.

_session_id, unique session identifier, allows Shopify to store information related to your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by our website's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (based on the visitor's location) the following day. Calculates the number of visits to a store by unique customers.

cart, unique identifier, persists for 2 weeks, stores information related to your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to determine if the current visitor has access.


ARTICLE 7 – AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor under your care to use this website.


ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so you know what information we collect, how we use it, and under what circumstances we disclose it, if any.

If our store is acquired by or merges with another company, your information may be transferred to the new owners so we can continue selling products to you.


QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, modify, or delete any personal information we have about you, file a complaint, or simply want more information, contact our privacy standards officer at info@luisiervin.ch or by mail at LUISIER VIN Sàrl.

[Re: Agent des Normes de Confidentialité]

Text marketing terms and conditions:
We use a text messaging platform, which is subject to the following terms and conditions. By signing up for our SMS marketing and notification service, you agree to these terms and conditions.
By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form, or using a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc," a European Union company headquartered in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending SMS, your phone number will be transmitted to an SMS operator to ensure delivery.
If you wish to unsubscribe from receiving marketing messages and notifications by SMS, reply with STOP to any mobile message sent by us or use the unsubscribe link we provided in one of our messages. You understand and agree that alternative unsubscribe methods, such as using different words or requests, will not be considered a reasonable way to unsubscribe. Message and data rates may apply.
For any questions, please send "HELP" via SMS to the phone number from which you received the messages. You can also contact us for further information. If you wish to unsubscribe, please follow the procedures above.

[Route des Sautes 80, Saillon, VS, 1913, Switzerland]

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